Ombudsman News 45/2015

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	IOI \| IOI welcomes new members During its annual meeting, held in Namibia in September 2015, the IOI Board of Directors took decisions on applications for IOI membership and is delighted to welcome five institutions as new Voting members to the IOI family. » more information » google translate (Francais) » google translate (Español)

	UK \| Adult social care complaints to the Ombudsman on the increase The Local Government Ombudsman (LGO) is publishing its complaints statistics for adult social care – including data for both councils and private care providers – in its Annual Review of Adult Social Care Complaints 2014/15. The report is being published as part of the LGO’s role as the social care ombudsman, to encourage transparency and accountability across the whole adult social care complaints system. » more information » google translate (Francais) » google translate (Español)

	UK \| Parliamentary and Health Service Ombudsman comments on adult social care complaints report Commenting on the Local Government Ombudsman's report highlighting the number of complaints it has received about adult social care in 2014/15, and the reasons behind the complaints, Parliamentary and Health Service Ombudsman Julie Mellor confirms that the number of unresolved complaints receive about the NHS in England and UK government departments is steadily increasing. » more information » google translate (Francais) » google translate (Español)

	Peru \| La Defensoría del Pueblo registró 214 conflictos sociales durante el mes de octubre La Defensoría del Pueblo presentó el Reporte de Conflictos Sociales N° 140, correspondiente al mes de octubre de 2015, el cual da cuenta –entre otros aspectos- que durante ese período se registraron 214 conflictos sociales (151 activos y 63 latentes). Respecto al mes anterior vemos que se incorporaron dos casos nuevos, dos reactivados, se resolvieron dos, dos casos salieron del registro debido a su inactividad prolongada y dos casos pasaron de estado activo a latente. » more information » google translate » google translate (Francais)

	Ethiopia \| November edition of Ombudsman Newsletter The Office of the Ethiopian Institution of the Ombudsman (EOI) launched the November issue of its regular newsletter, which can now be accessed here. » more information » google translate (Francais) » google translate (Español)

	AUSTRIA \| Croatian People’s Ombudswoman visits Austrian Ombudsman Board Ombudswoman Lora Vidovi? followed an invitation from the Austrian Ombudsman Board and came to Vienna for a two-day visit to exchange experiences and expertise on the ex-post as well as preventive work of the two offices. » more information » google translate (Francais) » google translate (Español)

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Ombudsman News 45/2015

Ombudsman News 45/2015

IOI | IOI welcomes new members

UK | Adult social care complaints to the Ombudsman on the increase

UK | Parliamentary and Health Service Ombudsman comments on adult social care complaints report

Peru | La Defensoría del Pueblo registró 214 conflictos sociales durante el mes de octubre

Ethiopia | November edition of Ombudsman Newsletter

AUSTRIA | Croatian People’s Ombudswoman visits Austrian Ombudsman Board