It is with tremendous sadness and sorrow that the International Ombudsman Institute (IOI) has learned that Dr. Edgardo José Bistoletti, Ombudsman of the Province of Santa Fe (Argentina) and member of the IOI Board of Directors, passed away on Friday, 18 April 2014 after a short but severe illness.

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Every year the American news magazine assembles the 100 most influential people in the world and publishes its annual Time 100 list. This year, Time Magazine included South Africa’s Public Protector, Adv. Thuli Madonsela as one of the world’s most influential people in the category “Leaders”.

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The Ombudsman initiated investigative proceedings in October 2012 in order to examine whether eviction prevention policies were being applied consistently and whether the process was in keeping with the recommendations made two years earlier.

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Due to delays in the transfer of family pension, the Provincial Ombudsman Sindh issued directives to the authorities concerned to initiate enquiries against the officers/officials responsible for delaying the matter of the widow complaining.

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Further to complaints it received concerning the time associated with coroners’ investigations, the Québec Ombudsman looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.

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