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2018-12-07Chris Field, Peter Tyndall, Günther Kräuter, Connie Lau, Ulrike Grieshofer, Peter Boshier (f.l.t.r.)
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2018-05-28Commonwealth Ombudsman released NDIA report
Commonwealth Ombudsman Michael Manthorpe released a report on the 15 May 2018 into the National Disability Insurance Agency’s (NDIA) handling of reviews of decisions under the National Disability Insurance Scheme Act 2013. The report discusses systemic issues highlighted by complaints and stakeholder feedback including significant backlogs, delays in decision making and poor communication practices.
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2018-08-31
Report by the Local Government and Social Care Ombudsman
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2018-08-30
4th IOI Workshop for NPMs - Invitation Letter
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2018-08-30
4th IOI Workshop for NPMs - Draft Programme
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2018-08-30
4th IOI Workshop for NPMs - Registration Form
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2018-12-04
Ombudsman Arzu and President Chang
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2018-05-25
Ombudsman published first report on water billing and disconnection practices
In April 2018, the Office of the Ombudsman in the Kingdom of Tonga published its first report. Although the Office had been established in 2001 (formerly as the Office of the Commissioner for Public Relations), the respective Act did not allow for reports to be published. An amendment to the Act effective in December 2016 now allows for the Ombudsman to publish reports.
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2018-05-25
Last newsletter before the new EU General Data Protection Regulation applies
This is the last IOI newsletter you will receive before the new EU General Data Protection Regulation (GDPR) applies. We will ask for your explicit consent in a separate e-mail in a few days. Este boletín de noticias será el último que recibirá antes de que se aplique el Reglamento General de Protección de Datos (RGPD) de la UE. Nos dirigiremos hacia ustedes para pedir su consentimiento explícito en un correo electrónico en un par de días. Voilà la dernière lettre d'information de l'IIO que vous recevez avant l'entrée en vigueur du Règlement Général sur la Protection des Données (RGPD) de la UE. Nous vous demanderons bientôt dans un courriel séparé de bien vouloir donner votre accord formel à la réception de cette lettre d'information.
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2018-12-03
Habeas Corpus presentado por la Delegación Centro
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2018-05-24
Ombudsman meets colleagues from Poland and other Baltic states
On 21-22 May, Ombudsman, head of Children Rights Division and lawyer of Prevention Unit meet Children Ombudsmen of Poland and Lithuania and representatives of the Chancellor of Justice Office of Estonia. Such meetings happen annually and participants discuss topical children rights issues in Poland and Baltic states.
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2018-05-24
20-year anniversary of the Ombudsman’s Office
For the occasion of the establishment of the institution, on 30 May, 2018, the Ombudsman of the Republic of Macedonia will formally mark the anniversary of the institution in the Assembly of the Republic of Macedonia. The holding of this event is under the auspices of the President of the Government of the Republic of Macedonia.
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2018-08-28
USOA - 39th Annual Conference - Conference Package
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2017-02-07
The Ombudsman Casebook Issue 27 January 2017
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2018-05-23
Commonwealth Ombudsman releases report into immigration detention notification refusal error
The Commonwealth Ombudsman, Mr Michael Manthorpe PSM, has released a report into the detention of a man who was detained for nearly four years while he still held a visa, as a result of problems with the notification of refusals from the Department of Home Affairs.
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2018-05-23
Ombudsman finds Grandmother’s painful death from cancer was avoidable
A 73-year-old grandmother’s death from bladder cancer was avoidable, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. She died following a hospital’s nine-month delay to diagnose her. An inadequate local investigation failed to recognise this, and her son subsequently brought a complaint about her care to the Ombudsman.
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2018-05-23
New guidance for the Victorian public sector on how to deal with challenging behavior
Victorian government departments, local councils and other agencies dealing with challenging behaviour from members of the public will benefit from a new guide tabled in the Victorian Parliament today. Tabling her Good Practice Guide to Dealing with Challenging Behaviour, Victorian Ombudsman Deborah Glass said the guide aimed to help create better understanding between government bodies and the public.
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2018-08-27
Comunicado de la Comisión Nacional de Derechos Humanos de México
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2018-05-22
The Czech Equality Body publishes the summary report 2017
The Equality Body of the Czech Republic – the Ombudswoman – published the summary report for the year 2017 informing about her main activities in the field of protection against discrimination. The Ombudswoman received 384 complaints concerning discrimination in 2017, most of them from the area of work and employment. In the year 2017, people mostly complained about discrimination on the grounds of disability. Ombudswoman established discrimination in 40 individual cases.
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2018-05-22
Mandate of Human Rights Defender expanded significantly following constitutional amendments
Under the new Constitution of 2015 the mandate of the Human Rights Defender (HRD) has been expanded by including the power to facilitate the improvement of the regulatory legal acts related to human rights and freedoms. Following the Constitutional Amendments, a new Constitutional Law on Human Rights Defender of the Republic of Armenia was adopted in December 2016. Within this constitutional function, a new practice of drafting laws by the HRD Office is being exercised.
