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2018-04-12Rapport annuel d'activité 2017: Ne jamais détourner le regard
Ce mercredi 11 avril, le Défenseur des droits, Jacques Toubon, présente son rapport annuel d’activité. Il sera remis au Président de la République ainsi qu’aux présidents de l’Assemblée nationale et du Sénat. Le Défenseur des droits a reçu de nouvelles missions, son activité continue à augmenter sensiblement, il prend fréquemment position et présente des propositions aux décideurs publics, sa voix se fait entendre de plus en plus fortement.
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2018-04-17
Declaración institucional del Parlamento Vasco a favor de los Defensores de los Derechos Humanos
La Comisión de Derechos Humanos e Igualdad del Parlamento Vasco aprobó, recientemente, una declaración institucional a favor de los defensores y defensoras de los derechos humanos con motivo de la celebración, este año, del 70 aniversario de la aprobación, por las Naciones Unidas, de la Declaración Universal de los Derechos Humanos.
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2018-04-17
Informe 2017 sobre crímenes de odio LGBT
Durante 2017 se registraron 103 crímenes de odio motivados por la orientación sexual, la identidad y/o la expresión de género, según el informe anual realizado por el Observatorio de Crímenes de Odio LGBT perteneciente a la Defensoría LGBT, dependiente del Instituto contra la Discriminación de la Defensoría del Pueblo de la Ciudad de Buenos Aires.
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2018-04-17
Kela’s changed policy regarding basic social assistance has endangered the continuity
Numerous complaints have been submitted to the Parliamentary Ombudsman criticising the social security institution Kela for refusing to grant basic social assistance for medication prescribed by doctors, or other health care expenses since it changed its policy concerning the granting of basic social assistance for health care exprenses in autumn of 2017.
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2018-04-17
Makueni County Residents Offered Free Legal Services
As part of its strategies to contribute towards realisation of the right to access to justice by Kenyans, the Commission has carried out free legal aid forums in Makueni County. The public forums, conducted in three different towns, are aimed at creating and enhancing citizens’ awareness on administrative justice and on their right to access to information and how it promotes access to justice.
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2018-04-17
Expanded jurisdiction over municipalities takes effect
Marianne Ryan, Alberta’s ninth Ombudsman, welcomes legislative changes that expand her office’s jurisdiction to include municipalities. The updated legislation takes effect April 1, 2018 and includes ‘municipalities’ to the jurisdiction, alongside Alberta government departments, designated professional organizations and the Patient Concerns Resolution Process of Alberta Health Services.
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2018-04-17
Ombudsman Hong Kong announces results of two direct investigations and one full investigation
The Ombudsman, Ms Connie Lau, held a press conference on April 17 to announce the results of two direct investigations, namely “Water Supplies Department’s Maintenance of Government Water Mains and Risk Management” and “Government Departments’ Handling of the Problem of Air-conditioner Dripping”.
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2018-04-18
PHSO strategy 2018-21: Delivering an exemplary ombudsman service
The Parliamentary and Health Service Ombudsman (PHSO) published the new three-year strategy. Central to this is the institution's goal to become an exemplary Ombudsman service. In developing this new strategic plan, it has received valuable input both from staff and a wide range of stakeholders.
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2018-04-18
British Colombia Ombudsperson urges government to improve telephone service for income and disability assistance recipients
British Colombia’s Ombudsperson Jay Chalke released Special Report No. 40, Holding Pattern: Call Wait Times for Income and Disability Assistance on April 17, 2018. Holding Pattern is the report of the Ombudsperson’s systemic investigation into the Ministry of Social Development and Poverty Reduction’s centralized telephone system and its impact on the applicants and recipients of income and disability assistance.
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2018-04-19
FOI 20 Conference: 20 Years of Freedom of Information legislation in Ireland
IOI President and Irish Information Commissioner Peter Tyndall hosted a conference to mark 20 years of the Freedom of Information Act (FOI) in Ireland on Friday 13 April in Dublin. The half-day conference reflected on the impact of FOI in Ireland and its contribution to the reform of the public service.
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2018-04-19
Ombudsman increasingly dealing with social security problems
The total number of complaints delivered in 2017 to the Ombudsman was 8,191. People increasingly turn to the Ombudsman's Office with their problems in the sphere of social security and also number of complaints concerning work and employment increased by 39 percent.
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2018-04-19
La Defensoría de NNyA renovó su compromiso de trabajo con UNICEF
La Defensoría de Niñas, Niños y Adolescentes de Santa Fe, a cargo de Analía Colombo, renovó este martes su compromiso de trabajo con UNICEF Argentina. Con una recorrida por las instalaciones de la nueva sede en Rosario –que entró en funcionamiento en enero pasado– el organismo provincial reafirmó el eje de su labor para promover la protección de los derechos de niñas, niños y adolescentes.
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2018-04-23
Irish Ombudsman welcomes progress on implementing Magdalen report recommendations
IOI President and Irish Ombudsman Peter Tyndall welcomed the Minister for Justice and Equality’s announcement that it will move forward on implementing the recommendations following the investigation into how the Department of Justice and Equality administered the Magdalen Restorative Justice scheme. The report of his investigation, Opportunity Lost, was critical of how the Department administered the scheme, including how some women who worked in the Magdalen laundries have been wrongly refused access to the scheme.
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2018-04-24
Ombudsman's annual report will be heard at the Milli Mejlis
The Commissioner for Human Rights of the Republic of Azerbaijan submitted her 2017 Annual Report to the state authorities, namely the country President, Parliament, Cabinet of Ministers, and Constitutional as well as Supreme Court and to the Prosecutor General in conformity with Article 14 of the Constitutional Law on Ombudsman.
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2018-04-24
Victorian Ombudsman tabled report into Wodonga City Council’s overcharged waste management levy
Wodonga Council collected at least $18 million in extra revenue from its waste management levy over the past decade, using the surplus to fund other council services, the Ombudsman has found. Tabling her Investigation into Wodonga City Council’s overcharging of a waste management levy in the Victorian Parliament today, Ombudsman Deborah Glass said about 70 per cent of the revenue raised through the charge had been spent on waste-related services. Nearly a third had been spent on other council services, such as the maintenance of parks, gardens and other council activities.
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2018-04-25
Research article on Public Sector Ombudsman in greater China
Stephen Thomson, Associate Professor at the City University of Hong Kong wrote an article on “The Public Sector Ombudsman in Greater China: Four ‘Chinese’ Models of Administrative Supervision”, which was published in the Journal of International Law of Penn Law, the University of Pennsylvania Law School.
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2018-04-26
AOMA presents 9th edition of African Ombudsman Today
The African Ombudsman and Mediators Association (AOMA) published the 9th edition of the AOMAS Newsletter "African Ombudsman Today". It introduces Ombudsmen and their institutions in Africa and reports on recent events. Additionally, it also contains an update on the progress made on the Africa Ombudsman Study which is a collaboration between the IOI and AORC.
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2018-04-26
Complaints to Toronto Ombudsman up in 2017
City of Toronto Ombudsman Susan Opler released the institution's 2017 Annual Report. She says that in 2017, her office handled nearly 1650 complaints about City services, up 7% from the year before. Poor communication continues to be a factor in many complaints her office receives. Ombudsman Toronto published nine reports in 2017, making 65 recommendations that improved fairness in how the City of Toronto serves people.
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2018-04-26
Northern Ireland Ombudsman publishes first Quartery Bulletin
Northern Ireland Public Services Ombudsman publishes its first Quarterly Bulletin, which aims to provide readers with a short, easy-to-read summary of news from the Office, drawing attention to the most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of the Ombudsman’s work.
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2018-04-27
Police officer 'gave himself the space and time' in high-stakes arrest: experts
Experts praise the conduct of the police officer who arrested the suspect in the deadly incident involving a van that killed 10 people and injured 13 others in Toronto on 23 April. “This is exactly the type of de-escalation … and response to these types of confrontations that we hope to see,” said Ontario ombudsman Paul Dube.
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