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2021-08-17Victorian Ombudsman investigates EPA’s approval of spoil location sites for West Gate Tunnel Project
The Victorian Ombudsman has launched an investigation into the Environment Protection Authority’s (EPA) decisions to approve sites to receive spoil from the West Gate Tunnel Project. The investigation follows community concern about where tonnes of spoil from the West Gate Tunnel Project will be located and complaints made to the Ombudsman’s office about the project.
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2021-09-02
Improved regulation of private post-secondary training institutions following implementation of Ombudsperson recommendations
Ombudsperson Jay Chalke released his final update report into the provincial government's oversight of private training institutions in the province today. The report highlights improvements to the regulatory regime resulting from the Ombusperson's recommendations in a 2015 report.
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2021-09-21
Office of the State Comptroller and Ombudsman launches Geographic Information System on its website
The Office of the State Comptroller and Ombudsman of Israel has adopted innovative measures for accumulating data and sharing it with the public.
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2021-12-22
Human Rights Ombudsman commemorates international migrants day
Commemorating International Migrants Day. ''We have to realise a system that will offer refugees reliable protection, and which will ensure respect for the rights of all migrants!''
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2022-09-23
Publication of Ombudsman Surveillance Devices Report
The Attorney-General presented the Commonwealth Ombudsman’s report on oversight of agencies’ use of surveillance device powers under the Surveillance Devices Act 2004(Cth) (the Act) from 1 July to 31 December 2021.
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2022-09-23
Alberta Ombudsman publishes Annual Report
The 2021-22 report marks the 55th edition of its kind presented to Alberta’s Legislative Assembly. The number of requests for assistance and complaints about unfair treatment the office received increased slightly over year one of the pandemic with health-related matters remaining at the forefront.
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2023-08-03
Malawi Ombudsman cautions CMST
Ombudsman of the Republic of Malawi, Grace Tikambenji Malera, has released an investigation report on allegations of unprocedural auction sale/disposal of motor vehicles at The Central Medical Stores Trust (CMST) and abuse of power by some members of management in relation to the auction sale/disposal of the motor vehicles.
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2023-08-18
Ombudsman announces results from direct investigation into Government’s enforcement against defective sewage works of NTEHs
On 17 August 2023, the Ombudsman, Ms Winnie Chiu, announced at a press conference the completion of a direct investigation into the Government’s enforcement against defective sewage works of New Territories Exempted Houses (“NTEHs”) and made 10 recommendations for improvement to the Environmental Protection Department (“EPD”), the Food and Environmental Hygiene Department (“FEHD”) and the Lands Department (“LandsD”).
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2023-11-10
Alberta Ombudsman releases 56th annual report highlighting fairness outcomes from the 2022-23 fiscal year
Investigations into complaints of unfair treatment resulted in recommended solutions across a myriad of issues in 2023. In 2022-23, the office received 4,713 total cases, 3,251 of which were inquiries through our live intake line. The report also provides the readers with information about the Ombudsman’s role, investigations statistics, and case stories demonstrating the office’s focus on administrative fairness and ensuring fair treatment for Albertans.
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2024-05-17
13th IOI World Conference inaugurated in The Hague
The 13th IOI world conference started on Wednesday, 15 May 2024 in The Hague. After giving his opening speech, His Majesty the King of the Netherlands revealed together with the future generation three paintings on the theme of the conference: working together for our tomorrow. This was followed by the speech of the keynote speaker, Ian Buruma, with the title: We Are the People: Citizenship, Identity and the Nation-State.
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2024-05-22
The Commission Commends Nuclear Power and Energy Agency for Information Disclosures, Public Engagement on Nuclear Power Plant in Uyombo
The Commission on Administrative Justice (Ombudsman) on its own motion requested information from the agency following media reports on concerns raised by some residents of the Uyombo Community regarding the ecological, safety, and security impact of the proposed nuclear plant to the community.
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2024-06-06
DPU guarantees provisional measures to Tapeba indigenous people in the Inter-American Commission on Human Rights
The Inter-American Commission on Human Rights, based in Washington, accepted the request for provisional measures from the Federal Public Defenders' Office to guarantee the rights of the Tapeba indigenous people of Caucaia, a municipality in the metropolitan region of Fortaleza, in the state of Ceará. Resolution 28/2024, issued on 9 May 2024, requires the Brazilian State to adopt necessary measures to protect the life and personal integrity of members of this people.
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2024-10-10
CY issues correction to Ministry of Labor and New Taipei City Government on forced unpaid leave to foreign fishermen
An investigation conducted by Control Yuan has found that after the end of Taiwan’s neritic squid fishing season in September 2023, employers and agents flexibly adjusted fishing manpower using “consensual termination of contract” to avoid requirements of the Labor Standards Act. As a result, 64 foreign fishermen were forced to take unpaid leave, denied the three-year guarantee of work in their contracts, and not given severance pay.
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2024-11-07
University of Malta Survey on Ombudsman Institutions
The Dean, Faculty of Laws, University of Malta, a former Senior Investigating Officer with the Office of the Ombudsman in Malta and author of “The Ombudsman: too soft a take on the public administration?” (BDL 2020) is currently working on another, somewhat more ambitious work, this time considering the ombudsman institution from a global perspective. The Ombudsman of Malta kindly asks for a vast participation in the survey and hopes for responses until the end of November 2024. Please click here to access the survey.
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2025-01-09
Ombudsman probes Government’s work on animal management and protection of animal rights and welfare
The Ombudsman, Mr Jack Chan, on 27 December 2024 announced the launch of a direct investigation operation to probe the Government’s work on animal management and protection of animal rights and welfare.
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2025-01-31
The Ombudsman interviewed by The Malta Independent
In an extensive interview with The Malta Independent, Parliamentary Ombudsman Judge Emeritus Joseph Zammit McKeon elaborated on the core philosophy and practical workings of his Office, underscoring the importance of moral authority over coercive power in ensuring good governance. While some commentators suggest that the Ombudsman should possess enforcement powers, Judge Zammit McKeon firmly believes that making recommendations - rather than issuing commands - encourages public authorities to take ownership of corrective measures and fosters a spirit of collaboration rather than confrontation.
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2025-03-21
Office of the Ombudsman urges women politicians to report injustices
The Office of the Ombudsman has asked women running in the September 2025 General Elections to report any forms of injustices faced in the election process. The Director of Investigations and Research, Ms Martha Kwengwere, said this during a two-day capacity building training aimed at empowering female aspirants for the positions of Member of Parliament and Ward Councilors from the Central Region at Sunbird Capital Hotel, Lilongwe.
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2025-03-21
Lost in Translation: An Overview report by NIPSO on the provision of Interpretation Services in GP Practices
On 20 March 2025, the Northern Ireland Public Services Ombudsman (NIPSO) published the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare. The report ‘Lost in translation’ provides an overview assessment of the provision of Interpretation Services in GP Practices – for patients who are not proficient in English.
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2010-11-23
Parking supervisors lack official badges
Ombudsman Petri Jääskeläinen has issued a reprimand to the Ministry of the Interior for having failed to confirm an official badge for municipal parking supervisors, although this task was statutorily assigned to it as early as 1970.
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2010-11-09
Investigation into the right to nursing home care
The Irish Ombudsman, Emily O'Reilly, has laid before the Dáil and Seanad a report entitled 'WHO CARES? An Investigation into the Right to Nursing Home Care in Ireland.' This investigation is based on 1,200 complaints received over 25 years regarding the right to long-term nursing home care for older people.
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