Your search results for „checklist for high priori”
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2018-06-21Ombudsman receives over 3,000 complaints about public services
Ombudsman Peter Tyndall received 3,021 complaints about providers of public services last year. The Ombudsman’s annual report for 2017 was published on Wednesday 20 June and shows that the sectors that were the most complained about in 2017 were: Government Departments/Offices (953 complaints), Local Authorities (852 complaints) and Health and social care sector (608 complaints).
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2018-11-07
Poldershop on General Data Protection Regulation
Can the data protection agency inspect an ombudsman institution? This was one of the questions that came up during the Poldershop on the General Data Protection Regulation at Schiphol airport on Monday 5 November. The Poldershop was organised by the Dutch National Ombudsman at the request of the IOI European Board.
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2018-11-19
FRA report on four keys to successful Roma inclusion
There is no one-size-fits-all when it comes to local inclusion but four key elements can boost the chances of success, finds the European Union Agency for Fundamental Rights’ latest report.
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2019-03-27
Queensland Ombudsman presents „Brisbane Youth Detention Centre“ report
The Queensland Ombudsman’s report, The Brisbane Youth Detention Centre report: An investigation into the management of young people at Brisbane Youth Detention Centre between November 2016 and February 2017, was tabled on the 27th of March by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament.
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2019-04-17
Fines Victoria’s errors and delays create anxiety and frustration
Victorians have had their licences wrongly suspended or been treated as if they are liable for fines when they have committed no offence, due to Fines Victoria’s errors and delays, the Victorian Ombudsman has found.
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2019-06-19
UPR recommendations on Armenia discussed from human rights perspective in public hearings
On April 5th, a public hearing on the “National Human Rights agenda: UN Universal Periodic Review” was held in the National Assembly of Armenia with the participation of the Human Rights Defender of Armenia and civil society organizations, representatives of public authorities, media, diplomatic missions and international organizations.
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2019-08-28
Ombudsman urges action on outstanding recommendations
The Ombudsman has called for a formal mechanism to be put in place to compel the public administration to act upon his recommendations. This comes as a number of public service providers failed to act upon the recommendations made in respect of five complaints lodged with the Ombudsman’s office. These involve the Gibraltar Electricity Authority, the Gibraltar Health Authority, the Housing Authority and the Driver and Licensing department.
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2019-09-12
Ombudsman finds meetings of convicts with relatives disproportionately restricted in Kaunas Remand Prison
The flawed practice of Kaunas Remand Prison officers, following which convicted persons are not allowed to use washing machine free of charge if they are visited by relatives, drew the attention of the Seimas Ombudsman of Lithuania, Augustinas Normantas. It turned out that officials did not provide the convict with the necessary articles for personal hygiene even after the convict was declared insolvent.
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2019-09-24
Commonwealth Ombudsman publishes report on the readiness of Australia to implement OPCAT
Today the Commonwealth Ombudsman, Michael Manthorpe, published a report which provides a comprehensive and contemporary overview of Australia’s readiness to implement the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT).
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2019-12-11
10 years since the adoption of the Law on the Prohibition of Discrimination
This year marks the 10th anniversary of the adoption of the Law on the Prohibition of Discrimination in Bosnia and Herzegovina. Although the principle of equality and non-discrimination is an integral part of all treaties and human rights declarations, as well as the Constitution of Bosnia and Herzegovina, the significance of the Law on the Prohibition of Discrimination is immeasurable.
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2019-12-13
12th World Conference – visa information
For all delegates who travel to Dublin and may require a visa: Information about visa and passport requirements for travelling to Ireland are available on the conference website. **** Participantes que viajarán a Dublín podrían requerir de visa. Información y requisitos actuales de visa y pasaporte están disponible en la página web de la conferencia. **** Note pour tous les délégués qui voyageront à Dublin et qui auront besoin d’un visa : Retrouvez toutes les informations sur les exigences en matière de visa et de passeport pour entrer en Irlande sur le site internet de la Conférence.
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2020-04-03
It is important to precisely determine whose data will be collected and to monitor the procedure
As one of the preventive measures against the spread of coronavirus, especially because of those who frequently violate the self-isolation measure, the Government has proposed amendments to the Electronic Communications Act to monitor citizens’ movements. It would allow location data to be collected, which may restrict citizens’ rights to freedom of movement and privacy.
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2020-07-01
2019 Annual Report of Danish Parliamentary Ombudsman now available in English
The English-language version of the 2019 Annual Report of the Danish Parliamentary Ombudsman has now been published. Niels Fenger, who took up the position of Parliamentary Ombudsman on 1 December 2019, points out the value of uncovering recurring errors in order to help many citizens at the same time and stresses that a guiding principle for him is to apply the institution’s resources where they can be of the greatest possible use in protecting citizens’ legal rights.
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2020-07-03
National Ombudsman calls on Government to learn from Covid-19 mistakes
The Parliamentary and Health Service Ombudsman (PHSO) is calling on the UK Government to give clarity about its plans for a robust and independent lessons-learned exercise into the handling of the Covid-19 pandemic.
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2020-08-04
Public Protector inundated with COVID-19 related complaints of alleged conduct and service failure
As the country approaches what authorities describe as a difficult period in the fight against the spread of COVID-19, Public Protector Adv. Busisiwe Mkhwebane’s office has over the last four months seen a rapid surge in the number of complaints of conduct and service failure relating to the pandemic.
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2020-08-11
Inauguration of sixth Control Yuan and establishment of National Human Rights Commission
The President and Members of the sixth Control Yuan (CY) were inaugurated on 1 August 2020, with Vice President Lai Ching-te presiding. The same day, the grand opening of the National Human Rights Commission (NHRC) was presided over by President Tsai Ing-wen, along with NHRC Chair Chen Chu, former CY President Chang Po-ya, and Member Upay Radiw Kanasaw. The establishment of the NHRC marks a milestone in Taiwan’s human rights development.
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2020-09-29
Ombudsman releases access to government information survey
The Chief Ombudsman Peter Boshier states that too many New Zealanders are still unaware of their rights to request information from Ministers, government agencies, and councils despite a growing thirst for information by the public.
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2020-10-08
Queensland Ombudsman presents Annual Report 2019-20
The Office of the Queensland Ombudsman’s annual report for 2019-20 demonstrated how the work of the Office is improving public administration in Queensland. This year, the Office made 244 recommendations to public sector agencies to improve administrative practices and 100% of recommendations were accepted.
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2020-11-09
Commissioner for Fundamental Rights takes a stand in relation to a public interest disclosure
The right to petition, the principle of legal certainty and the right to fair administration of official matters were violated by the practice of the Ministry of Innovation and Technology in the handling of public interest disclosures.
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2021-04-16
International webinar on disability righs in a pandemic
The New Zealand Office of the Ombudsman warmly invites you to attend an international Zoom webinar “Making Disability Rights Real in a Pandemic" to be held on Thursday 29 April 2021. Registration is now open.
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