If you are unable to read this text properly, please view the online version here.

International Ombudsman Institute

Fri, 21 August 2026

Ombudsman News 31/2026

Fri, 21 August 2026

Ombudsman News 31/2026





PAKISTAN | July 2026 edition of the Forum of Pakistan Ombudsman Newsletter out now

The July 2026 edition of the Forum of Pakistan Ombudsman Newsletter, published under the theme “One Forum | Shared Purpose” highlights the work of Ombudsman institutions across Pakistan and includes a number of international engagements aimed at promoting institutional learning, professional cooperation and the exchange of grievance-redress practices. Kindly click here to read the newsletter.



» more information

» google translate (Francais)
» google translate (Español)
 
 

UK | Ombudsman warns public services’ communications are falling short for people with disabilities

People with disabilities are being let down by public services due to poor or inaccessible communications, the Parliamentary and Health Service Ombudsman (PHSO) has warned. The Ombudsman’s investigations, detailed in a new report, Spotlight on accessible communication: your stories, your rights, found instances where disabled people did not receive information in accessible formats such as audio materials or British Sign Language (BSL) interpreters, leaving them confused, distressed, and financially worse off as a result.



» more information

» google translate (Francais)
» google translate (Español)
 
 
Ombudsman Sindh presents Annual Report 2025

PAKISTAN | Provincial Ombudsman Sindh Presents Annual Report 2025, Marking a Landmark Year of Digital Transformation & Complaint Redressal

Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, presented the Office's Annual Report 2025 to the public, alongside the latest edition (Vol. XXI) of the Quarterly Newsletter. The reporting year proved transformative for the Office, marked by record complaint redressal, digital innovation, and expanded international engagement.



» more information

» google translate (Francais)
» google translate (Español)
 
 
New investigative report out now

CANADA | Single-family lot lottery process deemed unfair

The Yukon Ombudsman has completed a formal investigation into the Whitehorse single-family residential lot lottery process. The investigative report concluded that the Department of Energy, Mines and Resources (EMR) was not meeting the intention of the legislation, resulting in an unfair lottery process.



» more information

» google translate (Francais)
» google translate (Español)
 
 
'Ombudsman in the neighborhood' campaign of the Aruba Ombudsman Office

ARUBA | Ombudsman closer to you: ‘Ombudsman in the neighborhood’

The Ombudsman, Ms. Jurima Bryson, LL.M. is bringing the services of the Office of the Ombudsman closer to residents through the campaign ‘Ombudsman in the neighborhood’. With this campaign, the Ombudsman wants to be more visible and accessible in the neighborhoods.



» more information

» google translate (Francais)
» google translate (Español)
 
 
Start of NIPSO's investigation into healthcare for people with a learning disability

UK | Meeting the needs of people with a learning disability

The Northern Ireland Public Services Ombudsman (NIPSO) has announced the subject of its latest Own Initiative investigation. The investigation is looking into how Northern Ireland's health trusts provide care to people with a learning disability.



» more information

» google translate (Francais)
» google translate (Español)
 
 
National Taiwan University’s prayer room and ablution facilities (July 24, 2026)

CONTROL YUAN, TAIWAN | Attracting Global Talent in Response to a Declining Birthrate: Control Yuan Expresses Deep Concern over the Rights of International Students

On July 24, 2026, the Education and Culture Committee of the Control Yuan (CY) approved an investigation report submitted by the sixth-term CY members Lai Ting-ming and Tien Chiu-chin regarding the rights and interests of international students studying in Taiwan. The report urged the Ministry of Education (MOE) to respond to the trend of higher education internationalization by learning from advanced countries’ forward-looking approaches to global talent acquisition, accelerating cross-ministerial resource integration, and refining admission mechanisms to attract outstanding international students, thereby enhancing Taiwan’s global competitiveness in higher education.



» more information

» google translate (Francais)
» google translate (Español)
 
 
Mr. Kaiser Saleem (Secretary, Office of the Ombudsman Punjab) with delegation from the Project Management Bureau, Philippines on the completion of their 5-day Internship Programme

PAKISTAN | International Internship Programme 2026 – Batch IV

The Office of the Ombudsman Punjab hosted the fourth batch of its International Internship Programme 2026 from 10–15 August 2026, welcoming a six-member delegation from the Project Management Bureau, Philippines. The five-day programme provided participants with comprehensive exposure to the institutional framework, complaint management systems and outreach mechanisms of the office.



» more information

» google translate (Francais)
» google translate (Español)


You can stop receiving this newsletter by clicking HERE.
Puede darse de baja de nuestro boletín de noticías pulsando AQUÍ.
Vous pouvez arrêter de recevoir ce bulletin d’information en cliquant ICI.


If someone forwarded this to you, you can subscribe yourself HERE.
Si alguien ha enviada esto a usted, puede suscribirse usted AQUÍ.
Si vous avez reçu ceci de quelqu’un, vous pouvez vous inscrire ICI.

The International Ombudsman Institute, General Secretariat
c/o Austrian Ombudsman Board, Singerstrasse 17, A-1015 Vienna, P.O. Box 20
Tel. +43/1/512 93 88 | E-Mail: ioi@volksanw.gv.at | https://www.theioi.org