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International Ombudsman Institute

Fri, 17 May 2024

Ombudsman News 19/2024

Fri, 17 May 2024

Ombudsman News 19/2024





The new IOI Board of Directors

IOI | IOI Board and General Assembly meet in The Hague

The 13th World Conference and General Assembly of the International Ombudsman Institute (IOI) was successfully hosted by the National Ombudsman of the Netherlands in The Hague from 12 – 17 May 2024. After the years of the pandemic, the conference provided an opportunity for the entire membership of the IOI to meet again in person after eight long years and 200 delegates from 60 different countries and all six IOI regions participated in this important quadrennial event.



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13th IOI World Conference 2024

THE NETHERLANDS | 13th IOI World Conference inaugurated in The Hague

The 13th IOI world conference started on Wednesday, 15 May 2024 in The Hague. After giving his opening speech, His Majesty the King of the Netherlands revealed together with the future generation three paintings on the theme of the conference: working together for our tomorrow. This was followed by the speech of the keynote speaker, Ian Buruma, with the title: We Are the People: Citizenship, Identity and the Nation-State.



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Junta Directiva del IIO

MÉXICO | CDHCM es electa para presidir el Instituto Internacional del Ombudsman (IIO)

El 14 de mayo de 2024, la titular de la Comisión de Derechos Humanos de la Ciudad de México (CDHCM), Nashieli Ramírez Hernández, tomó protesta en el cargo honorífico como presidenta del Instituto Interamericano del Ombudsman (IIO) para el periodo 2024-2028. En los 45 años desde su fundación, es la primera vez que México preside el IIO, la segunda ocasión que lo hace una persona latinoamericana y la primera vez que una mujer de esa región encabeza el liderazgo del Instituto.



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Dr. Ákos Kozma and European Ombudsman Emily O'Reilly

HUNGARY | Commissioner for Fundamental Rights Hosts European Ombudsman

On 9 April 2024, Commissioner for Fundamental Rights of Hungary Dr. Ákos Kozma received European Ombudsman Ms. Emily O’Reilly in his office, as part of Ms. O’Reilly’s official visit to Hungary.



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OoO commemorates World Press Freedom Day

MALAWI | Office of the Ombudsman hails media freedom

The Office of the Ombudsman on May 4, 2024 joined the media fraternity in commemorating the World Press Freedom Day in Mangochi. Representing the Office of the Ombudsman, Principal Public Relations Officer Mandy Pondani said the media plays a crucial role in the work that the Office of the Ombudsman does which centers on holding government institutions accountable.



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New guide on reasonable accommodation for persons with disabilities

NEW ZEALAND | Office of the Ombudsman presents Reasonable Accommodation Guide in New Zealand Sign Language

Under the Disability Convention disabled people have the right to reasonable accommodation. New Zealand’s Independent Monitoring Mechanism (IMM) has just released an updated guide - Removing barriers: A guide for reasonable accommodation of Disabled people in Aotearoa.



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REPÚBLICA DOMINICANA | Violación a ley de tránsito entre principales causas de muertes por accidentes en República Dominicana

El informe “Institucionalidad y Gobernanza en la Eficacia de las Políticas Públicas de Seguridad Vial” realizado por el Defensor del Pueblo reveló que el cumplimiento a la Ley 63-17, sobre Tránsito Terrestre, figura entre las principales causas de accidentes y muertes en las vías de la República Dominicana.



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Rapport d'intervention est maintenant disponible

CANADA | Intervention concernant trois ressources intermédiaires situées en Mauricie

Le Protecteur du citoyen est intervenu de sa propre initiative dans trois ressources intermédiaires (RI) sous entente avec le CIUSSS de la Mauricie-et-du-Centre-du-Québec. Elles accueillent des adultes présentant une perte d’autonomie liée au vieillissement (Pavillon Blainville), un profil particulier de santé mentale (La Barcelone) et une déficience intellectuelle ou un trouble du spectre de l’autisme (La Vida).



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CANADA | Dépôt du rapport annuel 2023-2024 : Vers la pleine mise en œuvre de la Loi sur les langues officielles modernisée

Le 7 mai 2024, le commissaire aux langues officielles du Canada, Raymond Théberge, a déposé son rapport annuel 2023-2024 au Parlement. La modernisation de la Loi sur les langues officielles en juin 2023 a marqué le début d’un nouveau chapitre de l’histoire des langues officielles, certes, mais aussi du Commissariat aux langues officielles. 



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CANADA | Tabling of the 2023–2024 annual report : Toward full implementation of the modernized Official Languages Act

On 7 May 2024, the Commissioner of Official Languages of Canada, Raymond Théberge, tabled his 2023–2024 annual report in Parliament. The modernization of the Official Languages Act in June 2023 marked the beginning of a new chapter not only in the history of official languages, but also in the history of the Office of the Commissioner of Official Languages.



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New report aims to increase awareness for human rights in the public sector

IRELAND | Office of the Ombudsman launches “Human Rights: A guide for Ombudsman staff when investigating complaints”

The Office of the Ombudsman of Ireland saw the formal launch of a new Human Rights Manual for Ombudsman staff, which aims to increase awareness and use of the human rights framework throughout the public sector.



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El albergue Can Bofí Vell de Badalona cerró

ESPAÑA | El cierre del albergue de Badalona pone en riesgo a personas que ya viven en situación de extrema vulnerabilidad

El 29 de abril 2024 cerró el albergue Can Bofí Vell de Badalona, que acogía hasta entonces a cuarenta y cinco personas sin hogar que pasaban la noche en este equipamiento o utilizaban su servicio de comidas. La institución, preocupada por la situación, ha abierto una actuación de oficio y ha pedido información al Ayuntamiento sobre las alternativas y recursos que se han ofrecido a las personas afectadas con el objetivo de evitar que se vean obligadas a volver a la calle.



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New report on Persons with Developmental Disabilities

CANADA | Alberta Ombudsman finds inadequate Regulation impacts benefit access for people with developmental disabilities

The Alberta Ombudsman has released a public report on his investigation into the Persons with Developmental Disabilities (PDD) program which found systemic issues in how the program assesses intellectual capacity. The investigation, initiated by a complaint from a mother advocating for her son, sheds light on legislative flaws in the program’s eligibility criteria and decision-making process.



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