On 15 November 2022, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar on the topic “Dealing with Challenging Behaviour”. The video recording is now available online, for you to re-watch the webinar if you were not able to join the webinar itself. 

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The first ever peer review undertaken under the auspices of the International Ombudsman Institute (IOI) finds that the Parliamentary and Health Service Ombudsman (PHSO) delivers an “efficient, enhanced and effective modern service” and provides significant value for stakeholders. It has become a much stronger organisation since a previous independent peer review in 2018.

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From 15 – 16 November 2022, the second meeting of this year of the Southeast European Network of National Preventive Mechanisms (SEE NPM Network) was held in Vienna under the chairmanship of the Austrian Ombudsman Board. Within this network, 13 NPMs meet regularly to exchange experiences and facilitate shared learning.

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A Lae widow had the best Christmas gift in December when she was awarded the title for her property in Lae, Morobe Province, something she lost to fraudulent activities by certain National Housing officers. The woman said she had nothing but praise for the Ombudsman Commission (OC) after the Commission’s intervention set into motion the recovery of her title. 

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Madame Aimée Laurentine Kanyana est la nouvelle Ombudsman de la République du Burundi depuis le 22 novembre 2022. Elle est chargée de la médiation entre l’administration et les citoyens, fait des enquêtes relatives à la violation des droits de l’homme commises par les agents de la fonction publique et du judicaire.

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The Office of the Ombudsman of Western Australia has commenced a major new function as the Western Australian Charitable Trusts Commission following the proclamation of the Charitable Trusts Act 2022. There is a particular importance to charitable trusts in Western Australia given many are established for the purpose of advancing the interests of Aboriginal Western Australian communities.

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A 12 años de la creación del Registro Nacional de Casos de Tortura y/o Malos Tratos y 11 años de la publicación regular de Informes Anuales ya se puede consultar el documento elaborado por la Procuración Penitenciaria de la Nación (PPN), la Comisión Provincial por Memoria (CPM) y el Grupo de Estudios sobre Sistema Penal y Derechos Humanos (GESPyDH) del Instituto Gino Germani.

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In the October issue of the transparency Newsletter, the Anti-Corruption & Civil Rights Commission (ACRC) shares news on the most recent achievements, events and developments of the office. The transparency newsletter is now available online.

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The Inspector of Detention Services Act 2022 (IDS Act) seeks to improve detention services with a focus on promoting the humane treatment of detainees and prevention of harm. Under the IDS Act, the Ombudsman will have a new and additional role, the Inspector of Detention Services (Inspector).

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El 4 de enero de 2022 entró en vigor la enmendada Ley de Procedimiento del Tribunal Constitucional. Para tratar los posibles casos en los que el ejercicio de los poderes del Yuan de Control pudiera dar lugar un control de constitucionalidad o disputas de agencias, el Comité de Asuntos Judiciales y Administración Penitenciaria invitó al juez Hwang Jau-Yuan para ofrecer un discurso especial sobre el nuevo sistema procesal constitucional.

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The Angolan Ombudsman, Ms. Antónia Florbela Rocha Araújo, at the invitation of the South African Military Ombudsman, Lt Gen (Ret) Vusi Masondo, attended the annual symposium marking the 10th Year Anniversary since the establishment of the South African Military Ombudsman Office, under the theme: "The Role of the Ombudsman in the Oversight Within the Civil Military Architecture: Threats, Resilience, Responsiveness and Future Implications".

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El uso de internet y las tecnologías de la comunicación tiene evidentes ventajas, pero también peligros que pueden suponer una vulneración de los derechos de niños y adolescentes. Hay que avanzar en la regulación del uso que hacen niños y jóvenes del juego en línea y del comercio electrónico.

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A report recently tabled by the New South Wales (NSW) Ombudsman has highlighted the importance of local councils having systems in place to ensure that public interest disclosures (PIDs) are encouraged, identified, and reported.

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El Defensor del Pueblo, Ángel Gabilondo, se ha reunido este lunes con la Comisaria de Derechos Humanos del Consejo de Europa, Dunja Mijatović.

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Hon. Ombudsman Sindh, Mr. Ajaz Ali Khan, presented the Annual Report 2021 of the institution to the newly appointed Honourable Governor Sindh, Mr. Kamran Khan Tessori, on 18 November 2022. The Report highlights the performance, achievements and progress during the year 2021. During this period a total of 7,113 complaints were received, out of which 2,129 were admitted.

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