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International Ombudsman Institute

Fri, 27 November 2020

Ombudsman News 46/2020

Fri, 27 November 2020

Ombudsman News 46/2020





Covid-19 Webinar

ISRAEL-IOI | Ombudsman community shares experiences on how to handle new challenges caused by Covid-19

On 24 November 2020, the State Comptroller and Ombudsman of Israel held an international Zoom Webinar under the auspices of the IOI on the topic of “Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic”. The webinar brought together participants from 50 Ombudsman offices around the world to learn how a long-term crisis can still act as a platform for best practices and improvement.



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WORLD | UN resolution on the role of the Ombudsman

The International Ombudsman Institute is very happy to report that the UN resolution on the role of the Ombudsman (A/RES/72/186) was adopted by consensus on 19 November 2020 and that the final version of the resolution is due to be adopted by the UN General Assembly before the end of the year.



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Own motion investigation report

AUSTRALIA | Own motion investigation on preventing suicide by children and young people

Western Australia Ombudsman Chris Field has tabled in Parliament the report of a major own motion investigation on “Preventing suicide by children and young people 2020”. The 2020 Investigation examines what is known about suicide and self-harm by Western Australian children and young people, current strategic frameworks, and data obtained during the Ombudsman’s investigation.



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Reinier van Zutphen

THE NETHERLANDS | Reinier van Zutphen reappointed

The House of Representatives reappointed Reinier van Zutphen as National Ombudsman of the Netherlands on 24 November 2020.



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PORTUGAL | Ombudsman recommends banning television competitions that use telephone numbers at extra cost

The Ombudsman, Maria Lúcia Amaral, addressed a set of recommendations to the Secretary of State for Consumer Protection, with a view to protecting the rights of consumers, particularly the most vulnerable, in the context of television competitions which call for more expensive telephone calls.



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exposición zoom

ARGENTINA | Exposición sobre la participación de la economía social y solidaria en las cadenas de valor de la producción

El defensor del Pueblo de Santa Fe, Raúl Lamberto, presentó la exposición sobre la “Participación de la Economía Social y Solidaria en las cadenas de valor de la Producción”, que brindó este jueves Juan José Bertero, especialista en el tema de cadenas de valor y ex ministro de la Producción de la provincia de Santa Fe, a través de la plataforma Zoom.



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uk nipso news quarterly-bulletin-winter foto

UK | NIPSO Quarterly Bulletin – Winter 2020

The Northern Ireland Public Services Ombudsman (NIPSO) launches the winter edition of its Quarterly Bulletin. The Bulletin aims to provide readers with a short, easy-to-read summary of news from the office, drawing attention to NIPSO’s most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of the Ombudsman’s work.



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EUROPE | Prisons and prisoners in Europe in pandemic times

During the month of March 2020, most European countries introduced lockdowns of their populations to reduce the spread of the COVID-19 pandemic. Such measures can have an impact on the extent of crime and, indirectly, on the size of prison populations. In order to measure the side-effects of the pandemic on the prison populations the Council of Europe and the University of Lausanne launched the SPACE I – COVID-19 project to follow closely the effects of the pandemic on prisons, inmates and probationers across Europe.



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Comité de Asuntos Financieros y Económicos del Yuan de Control

TAIWÁN | Comité de Asuntos Financieros y Económicos del Yuan de Control supervisa al Ministerio de Trabajo

Con el fin de comprender la implementación de asuntos laborales, tales como políticas laborales, seguro laboral, jubilación, bienestar, inspección laboral, planificación del sistema de igualdad y supervisión, el Comité de Asuntos Financieros y Económicos del Yuan de Control (YC) supervisó al Ministerio de Trabajo el 30 de octubre de 2020. Durante la visita, la delegación escuchó un informe de dicho ministerio e intercambió opiniones.



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Tamar Gvaramadze at UN high level forum

GEORGIA | Public Defender participates in High Level Forum on Business and Human Rights

On 18 November 2020, Tamar Gvaramadze, First Deputy Public Defender of Georgia, participated in the UN Human Rights Council’s 9th high level online Forum on Business and Human Rights. The theme of the forum was "Preventing business-related human rights abuses: The key to a sustainable future for people and planet".



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The International Ombudsman Institute, General Secretariat
c/o Austrian Ombudsman Board, Singerstrasse 17, A-1015 Vienna, P.O. Box 20
Tel. +43/1/512 93 88 | E-Mail: ioi@volksanw.gv.at | https://www.theioi.org