Do you want to improve the performance of your Office, demonstrate value for money or learn from the best practice of others?  If the answer is yes to any of these questions, then Peer Review may be the best tool for you. The  Parliamentary and Health Services Ombudsman (PHSO) is hosting a seminar on Peer Review in conjunction with the IOI in London on 23 September 2019. Save the date!

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This policy report calls for a fundamental rethink of the international compliance system: instead of the three main implementation mechanisms being perceived (and, in the case of Treaty Bodies and Special Procedures, perceiving of themselves) as separate, distinct, unconnected and – even – as operating in tension; they should be seen as three complementary parts of a single human rights compliance engine.

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Currently, Hungary is not yet party to the Optional Protocol to the 30-year-old Convention on the Rights of the Child on a Communications Procedure. It is thus a significant development that upon Commissioner for Fundamental Rights László Székely’s appeal, the Minister of State for Family and Youth Affairs at the Ministry of Human Capacities has indicated: they have begun to prepare the decision necessary for Hungary’s joining the optional protocol.

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Con la finalidad de informar acerca del trabajo institucional que se halla plasmado en el último Informe Anual 2018, el cual se presenta anualmente al poder legislativo nacional, el titular de la Procuración Penitenciaria analizó la situación actual de las cárceles federales. En cumplimiento de la ley 25.875, Francisco Mugnolo, aseguró que se recibió un total de 51.989 demandas de la población reclusa durante el año pasado.

 

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The Western Australian Ombudsman has been requested by the Western Australian Government to plan and develop a Reportable Conduct Scheme. The Scheme arises from a five-year national Royal Commission into Institutional Responses to Child Sexual Abuse.

 

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La Comisión Nacional de los Derechos Humanos de México emitió, el 20 de mayo de 2019, la Recomendación General 36/2019 “Sobre la situación de la población jornalera agrícola en México”.

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On the occasion of the June 1-International Day for Protection of Children the Azerbaijani Ombudsman held a series of events and met with children in the Rehabilitation Center for Persons with Down syndrome within the Human Rights Month and expressed her best wishes to them.

 

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L’Institution du Médiateur du Royaume a pris part le 28 mai 2019 à Rabat, au siège du Ministère de l’Intérieur, à une réunion de coordination organisée par la Commission Nationale Anti-Corruption (CNAC) pour entrevoir les axes et projets prioritaires d’un des dix programmes relatifs à la Stratégie Nationale de Lutte contre la Corruption à savoir, celui relatif à : « l’amélioration du service au citoyen » pour l’année 2019.

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Information Commissioners, Ombudspersons and other bodies responsible for protecting and promoting the right of access to information can now apply to become a member of the International Conference of Information Commissioners (ICIC).

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Dans un rapport rendu public le 13 juin 2019, le Protecteur du citoyen du Québec fait état de nombreux manquements de la part du ministère de l’Agriculture, des Pêcheries et de l’Alimentation (MAPAQ) dans l’application de la Loi facilitant la divulgation d’actes répréhensibles à l’égard des organismes publics. Les manquements portent sur le processus interne de traitement des divulgations.

 

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Le Médiateur de la République du Sénégal a offert un chauffe-eau solaire au Centre d’insertion de l’association « Action Sénégal » de Saint-Louis, le vendredi 12 avril 2019.

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In 2018, the Ombudsman's Office received a total of 48,129 requests through the various channels available to citizens, including 36,111 entries of complaints and other communications. During the year, 9338 new procedures were instituted, five of them from the Ombudsman's initiative, which translates into an increase in the handling of complaints of 20% over the previous year.

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