On 27 and 28 March 2018, the Council of Europe, the European Union Agency for Fundamental Rights (FRA) and the Austrian Ombudsman Board organized a forum with representatives from NPMs of six European countries and international and European experts. The topic was the possible creation of a databank for the exchange of national standards in places of detention and NPM recommendations.

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On March 30, 2018, Nino Lomjaria, Public Defender of Georgia, submitted a report on the situation of human rights and freedoms in 2017 to the Parliament of Georgia.The report discusses the challenges and progress in the protection of human rights and freedoms enshrined in the constitution and names the state agencies and local self-governmental bodies that violated human rights and freedoms. The document also provides information about the implementation of the recommendations issued by the Public Defender.

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Today, April 4th 2018, Dunja Mijatović takes up the post of Council of Europe Commissioner for Human Rights. National of Bosnia and Herzegovina, she has been elected last January by the Parliamentary Assembly of the Council of Europe. She is the first woman to hold this post, succeeding Nils Muižnieks (2012-2018), Thomas Hammarberg (2006-2012) and Alvaro Gil-Robles (1999-2006).

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Commonwealth Ombudsman Michael Manthorpe today released a report into Australia Post complaints regarding carding, Safe Drop and compensation. The report reviews the actions taken by Australia Post since the release of three earlier Ombudsman reports concerning these matters.

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La Defensoría del Pueblo de Santa Fe será la encargada de supervisar la aplicación de las políticas de salud mental en la provincia, en el marco del órgano del Órgano de Revisión y Promoción de Derechos de los Usuarios de los Servicios de Salud Mental, que fue creado por la ley 13.733, recientemente sancionada por la Legislatura.

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Complaints to the Iowa Office of Ombudsman rose for the fourth straight year in 2017, due in part to a 157 percent increase in problems relating to managed Medicaid. Corrections-related cases also contributed to the increase, and now represent 44 percent of the Ombudsman’s entire caseload. All told, the Ombudsman fielded 4,855 complaints and information requests last year, 22 percent more than it received in 2013.

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A meeting with Regis Brillat, Head of the Department of the European Social Charter of the Council of Europe (CoE), and Zoltan Hernyes, Head of the CoE Azerbaijan Office, was held at the Azerbaijan Ombudsman Office. Both sides presented their work carried out for the protection of human rights and freedoms and discussed the possibility of conducting joint trainings on the European Social Charter.

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The Inspecter General of Taxation released its April newsletter with information concerning ongoing reviews and news concerning the complaint handling service.

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