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International Ombudsman Institute

Fri, 23 March 2018

Ombudsman News 12/2018

Fri, 23 March 2018

Ombudsman News 12/2018





Australia | Misuse of Parliamentary staff budget entitlements in 2014

Ms Glass tabled her report into a matter referred to her by the Legislative Council in November 2015 this week. The Legislative Council asked the Ombudsman to investigate allegations of ALP MPs’ misuse of staff budget entitlements before the 2014 state election. She found 21 ALP Members of Victorian Parliament - including 11 serving and 10 former MPs - breached Parliament’s Members’ Guide by certifying payments to electorate officers used for party political campaigning.



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Canada | Enquête sur les conditions de détention des personnes purgeant des peines discontinues au Québec

Dans un rapport d’enquête spéciale publié le 21 mars 2018, le Protecteur du citoyen du Québec dénonce les conditions de détention des personnes incarcérées avec une peine discontinue (peine purgée de façon intermittente) dans les établissements de détention québécois. La hausse des peines discontinues amplifie le problème de surpopulation qui affecte plusieurs de ces établissements, particulièrement les samedis et dimanches.



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Justice Seraj (right) welcomes Ombudsman Malkoç (left)

Iran | General Inspection Organization fosters bilateral cooperation

With a view to foster the bilateral relationship and cooperation, Justice Naser Seraj, President of the General Inspection Organization (GIO) of the Islamic Republic of Iran hosted a delegation from the Turkish Ombudsman’s Office and visited his colleague, Mr Ken Sanuki, in Japan.



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Hungary | International conference on the problem of air pollution caused by domestic heating

On February 27, 2018, the Ombudsman for Future Generations, together with the Hungarian Clean Air Action Group, in partnership with the German Umwelthilfe and the Danish Ecological Council organized an international conference on the problem of air pollution caused by domestic heating. Nearly 80 experts attended this event, representing the competent ministries, environmental authorities and non-governmental organizations.



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UK | NHS failing patients with mental health problems

Vulnerable patients with mental health conditions are being badly let down by the NHS, causing them and their families needless suffering and distress, according to a Parliamentary and Health Service Ombudsman report published today. The Ombudsman has also found that NHS mental healthcare staff can lack the capacity, skills and training they need to do their job effectively, and do not always have the support they need to learn from mistakes.

 



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CANADA | Toronto Ombudsman recommends changes to winter respite services for the homeless

Toronto Ombudsman released a report on an Enquiry into the City of Toronto Winter Respite Services during the 2017-18 winter season. Ombudsman Susan Opler made 18 recommendations to improve the quality, fairness and communication of these services.



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Mahito Shindo and Ombudsman Kräuter

Austria | Austrian Ombudsman supports Japanese research project

On 20 March 2018 Ombudsman Kräuter welcomed Mr Mahito Shindo, Assistant Professor at the School of Sciences of Waseda University, Tokyo. In a current research project Mr Shindo examines to what extent Ombudsman institutions can ensure the quality of administrative environmental decision makings. The Austrian Ombudsman Board was pleased to contribute its expertise to this academic work.



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Argentina | La Defensora NNyA fue designada coordinadora de la Red de Niñez y Adolescencia de la FIO

La Defensora de Niñas, Niños y Adolescentes de la provincia de Santa Fe, Analía Colombo, fue designada como coordinadora general de la Red de Niñez y Adolescencia de la Federación Iberoamericana del Ombudsman. El nombramiento fue realizado el pasado 14 de marzo en el marco de la XII Sesión de la Red de Niñez y Adolescencia de la Federación Iberoamericana del Ombudsman en la ciudad de Panamá.



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Taiwan | Control Yuan urges solutions to Kanjin aboriginal community’s longstanding problems

A Control Yuan (CY) joint committee recently issued its investigation report on the Kanjin aboriginal community located on the banks of the Dahan River in Taoyuan County. The community moved to the area several decades ago in search of work, building makeshift homes on the river’s shores. It is located in a flood zone where housing is technically prohibited, so residents have long been denied household registration.



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Australia | Commonwealth Ombudsman release the State of the Health Funds Report for 2017

The Commonwealth Ombudsman published its State of the Health Funds Report for 2017. The purpose of this report is to provide consumers with additional information to assist them to make decisions about private health insurance.



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Armenia | The protection of military personnel’s rights should be under special attention

On 14 March 2018, a session of the Expert Council on Military Personnel Rights adjunct to the Human Rights Defender (HDR) was held. HRD staff members and NGOs field academia experts participated in the meeting, which was chaired by Human Rights Defender Arman Tatoyan.



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Canada | Provincial and University Ombuds promote accountability on campus

Ontario universities came under the provincial ombudsman’s oversight in 2016. The office has since received more than 500 university-related complaints. Paul Dubé is in the “persuasion game.” Whether it’s overseeing complaints about provincial government ministries, municipalities or universities, Mr. Dubé, Ontario’s ombudsman says his modus operandi remains the same. “My approach as an ombudsman has always been to show all stakeholders what’s in it for them, why they will benefit from these recommendations, that it’s in their interest.”

 



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The International Ombudsman Institute, General Secretariat
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