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International Ombudsman Institute

Fri, 19 June 2015

Ombudsman News 24/2015

Fri, 19 June 2015

Ombudsman News 24/2015





UK | Only one in three people complain to a public service when they are unhappy, according to new research

A research by the Parliamentary & Health Service Ombudsman published today shows that just one-third of people that are unhappy after using a public service actually make a complaint, despite an overwhelming number feeling that they should.The research is based on the results of a national survey, which questioned 4,263 people and focused on the public's attitude over the last 12 months to complaining about those public services, such as the NHS in England, which the ombudsman service investigates in the event of unresolved complaints.

 



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Perú | Defensor del Pueblo pide al gobierno suscribir compromiso internacional a favor de los adultos mayores

El Defensor del Pueblo (e), Eduardo Vega, hizo un llamado a las autoridades del gobierno central para que suscriba la «Convención Interamericana sobre la protección de los derechos humanos de las personas mayores», la cual se aprobó en la última reunión de la Asamblea General de la Organización de Estados Americanos (OEA), celebrada el lunes último, y que fue firmada por seis países miembros: Argentina, Brasil, Chile, Costa Rica y Uruguay.



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UKRAINE | Public Statement of the Ukrainian Parliament Commissioner for Human Rights

The last few weeks a group of People’s Deputies are executing a political order, making groundless accusations and are putting an overt political pressure on the institution of the Ukrainian Parliament Commissioner for Human Rights.

 



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NORTH AMERICA | 36th Annual Conference of USOA

The United States Ombudsman Association (USOA) will hold its 36th Annual Conference in Scottsdale, Arizona from 14 to 16 October 2015. Registration is now open for the conference and the pre-conference workshop.



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Gibraltar | Public Services Ombudsman 15th Annual Report 2014

The Annual Report 2014 of the Gibraltar Public Services Ombudsman was submitted to the Parliament on Wednesday 20th May 2015. The report covers the period 1st January to 31st December 2014 and it contains summaries of investigations undertaken and completed during this period together with reviews and comments of the most salient issues of this last year.

 



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CANADA | Ombudsman Montreal presents Annual Report 2014

Under the heading “Transparency and Efficiency – Two key values”, the Ombudsman of Montreal presented its Annual Report for 2014.



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CANADA | Manitoba Ombudsman releases 2014 annual reports

Manitoba Ombudsman Charlene Paquin has released her office’s annual reports for the calendar year 2014, including a report under The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA) and a separate report under The Ombudsman Act and The Public Interest Disclosure (Whistleblower Protection) Act (PIDA).



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