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International Ombudsman Institute

Fri, 2 May 2014

Ombudsman News 17/2014

Fri, 2 May 2014

Ombudsman News 17/2014





IOI: Link and feedback on recent webinar

On 16 April 2014, the first webinar co-sponsored by the World Bank, Open Government Partnership and the IOI was held. More than 90 participants followed the webinar ensuring a lively debate.



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AUSTRALIA: Commonwealth Ombudsman released report into service delivery complaints about Centrelink

The Commonwealth Ombudsman, Colin Neave, today released his report of the Investigation into service delivery complaints about Centrelink. The report features 40 case studies which illustrate the problems that led 9600 Centrelink customers to complain to the Ombudsman’s office between January 2012 and September 2013.



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CANADA/Ontario: Recommendations to improve monitoring of potentially unsafe drivers

On 30 April 2014 Ontario Ombudsman André Marin today urged the province to ensure safer roads by fixing numerous flaws in its systems for monitoring drivers with potentially dangerous medical conditions.



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Student Group visits AOB

AUSTRIA: Austrian Ombudsman Board welcomes student group from the Netherlands

On 23 April 2014 Ombudsman Dr. Günther Kräuter welcomed a group of law students from the University of Leiden (the Netherlands) in Vienna.



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QMU: PhD Bursary Opportunity

Queen Margaret University (QMU) is offering a fully funded bursary to support an exceptional individual to conduct PhD research in the area of alternative dispute resolution.



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The International Ombudsman Institute, General Secretariat
c/o Austrian Ombudsman Board, Singerstrasse 17, A-1015 Vienna, P.O. Box 20
Tel. +43/1/512 93 88 | E-Mail: ioi@volksanw.gv.at | https://www.theioi.org