UK | Radio Ombudsman: Claire Murdoch on driving improvements in NHS mental health care

Radio Ombudsman is a regular podcast featuring conversations on a range of topics such as NHS investigations, good complaint handling and improving public services. Hosted by Ombudsman Rob Behrens, it generates lively discussion and interesting ideas.

In this edition of the podcast, Parliamentary and Health Service Ombudsman Rob Behrens talks to Claire Murdoch, NHS England’s National Director for Mental Health. Claire explains how the NHS is using vital insights and learning from the Ombudsman’s recent reports to improve mental health care provision.

To access the Radio Ombudsman podcast, please visit the PHSO Website. You can also read the transcript for this podcast or download a PDF below.

Source: Parliamentary and Health Service Ombudsman, UK