BackA complainant approached Provincial Ombudsman Sindh Mr. Asad Ashraf Malik, for supply of potable water. According to details, residents of Gulshan-e-Iqbal Karachi were suffering from the acute shortage of safe drinking water for the last one year during which they had no other option but to buy a water tanker to meet their basic need.
To provide relief to the complainant, Ombudsman Sindh issued directives to the authorities concerned to initiate an enquiry into this which disclosed that the residents were regularly paying water bills but portable water was not being supplied to them.
To redress the grievance of local community Ombudsman Sindh directed the Executive Engineer Karachi to ensured regular supply of water as per schedule. On enquiry it was confirmed by the complainant that now the residents of Gulshan-e-Iqbal, Karachi were getting water supply on a regular basis. The Ombudsman decision provided urgent relief to a very large population.
Ombudsman Sindh, Pakistan
